News and announcements

Updated SmartEye portal posted

Welcome to the new version of mysmarteye.com, the video search and reporting portal for SmartEye!

SmartEye 4.0 released

The latest version of SmartEye 4.0, containing a plethora of new features and functionality, was released on July 15, 2012. Dealers can migrate by contacting SmartDealerProducts technical support.

SmartEye reaches milestone of 2,000,000 archivals

Dealers utilizing SmartEye have now recorded and archived over two million transactions to SmartEye servers since 2004.

SmartEye best practices

Are you using F&I Witness?

F&I Witness is an optional service provided by IAS whereby IAS employees review and score random videos from your dealership and provide dealer management with detailed reports.

Are you using SmartEye for training, or just reviewing problems?

Dealerships should develop a set of mandated guidelines for reviewing F&I transactions, including a minimum number of video reviews per F&I manager, per month. These guidelines should establish expectations for each customer transaction that F&I managers need to follow during each vehicle delivery.

Are you conducting regular video reviews with your F&I people?

No matter how it's done, it is crucial to review recorded videos on a regular basis and work with F&I managers to improve their skills.